EPR Implementation Services
EPR Implementation Services
EPR Implementation Strategy
As consultants we can facilitate the creation of tasks, goals, timelines which is more suited to your scope, timelines and budget. We excel in assisting you to strategically allot resources, address workflow challenges, and more solutions while optimally managing each of these EHR implementation components.
We will perform assessment, planning and define your clear goals, prioritizing your needs and staffing demands. We have deep understanding of EPR system configuration & customization. EHR implementation experts can smoothly align system features with your specific organization’s needs.
Projects & Resource Planning
Implementation of a new EHR system comes with multiple moving parts, tracking all deliverables, managing risks, expertise in EMR configuration and managing end to end projects. Plus, this requires careful coordination of IT team and SMEs in ways that meet all the deadlines and keep the project within scope and budget with assigned resources. Besides guiding people, professional project managers must also oversee multiple intricate processes to keep EHR implementations optimally on track, having a clear understanding of objectives and specific deliverables. Our consultants with project management expertise excel in this area for successful project completion. They will collaborate with key contacts in your healthcare organization to ensure clarity of purpose and expectations, obtain stakeholders buy-in, and clearly communicate information to all relevant leaders. Our project managers, consultants can help your healthcare organization to make sure that your objectives align with your overall mission and vision, strategic plan, operational goals, staffing and more. Our project managers are skilled at evaluating options and associated risks, determining costs and how they fit within the budget, handling change and risk management activities and more.
Testing
Our dedicated testing analysts can perform various application unit testing, integration testing, end user acceptance testing, data validation testing by our team at various stages of EMR implementation, upgrades or steady state support scope of work
Training
With our deep understanding on EPR workflows, our team can provide services involving various stages of training which is crucial for entire clinical and non-clinical staff. We can create content, training tip sheets, documentation and give demos of EPR modules during implementation, special project, optimizations, special updates and other major changes.
Application Staff Augmentation
Staff augmentation for healthcare IT projects is our specialised solution at Candid HealthSystems. Our accelerated, efficient solutions and unmatched experience allows clients to get their projects off the ground—implemented, integrated, and optimize more quickly by onboarding certified resources when in demand. More specifically, Candid HealthSystems provides top-quality professionals with second-to-none experience in healthcare IT and consulting to hospitals, universities, and trusts. Our SMEs with deep understanding of Epic workflows, configurations, project management and experience working with top healthcare organizations across the globe. With overall knowledge of the industry allow us to quickly fill in the gaps with top talent who get the job done right.
Go Live/Activation
We make sure your EPR system is properly integrated according to industry best practices and your defined workflows and processes suiting to your organization. Most importantly, Candid HealthSystems has the leadership, SMEs, project management experience required to ensure that your staff is well trained and well informed, offering critical support in every step for successful Go Live. We have unparalleled expertise in multiple EPR systems to offer in healthcare IT.
Command Center Support
This is most critical phase for any implementation. All of our team have 15+ years of experience in leading implementation and supporting post go live with steady state support as well. Our team can handle all the issues from Day 0 of implementation either virtually or at site locally. We have detailed documented defined plan for each module to handle break fixes, service request, Error Work queues based on priority and criticality.
Data Strategy & Migration
As part of overall management, EPR consultants from our network can oversee the completion of data cleaning, migrating, and archiving; ensure successful validations and testing before the go-live day; verify workarounds; and more. Project managers can also supervise go-live activities and govern post-go-live reviews.
Application Management Services
System Upgrades
Upgrading Electronic Patient Records (EPR) systems is a healthcare IT service that always require careful planning and attention to detail.
When your healthcare facility’s EPR system is planning an upgrade—which may happen once or twice a year—it’s important to be prepared. Each upgrade is unique and may come with new modules, capabilities, functionalities, configuration and services, perhaps to meet upcoming regulatory requirements and/or to address issues or update features in existing modules. Although EPR upgrades aren’t typically as complex as implementations and don’t require the same amount of planning and time investment, they can still be intricate, involving numerous key decisions. The EPR consulting experts are experienced in the major EHR systems and are available to help make your upgrade a success.
System Enhancements
As the EHR application is implemented, integrated, and optimized, the EPR consultants overseeing your project management can ensure that appropriate process documentation occurs. This way, your healthcare facilities will have detailed documentation about customizations made, which will be crucial when your teams are trained in usage.
Service Improvement / Re-engineering
Targeted Projects
Targeted projects involve optimization, which is the process of improving an EPR system to enhance efficiency, usability, and patient care. It streamlines workflows by reducing inefficiencies and ensures seamless access, allowing healthcare staff to work more effectively.
These projects for optimization go beyond identifying and addressing pain points and problems, also seeking opportunities for innovative ways to make a healthcare system more effective, scalable, and aligned with the organization’s goals.
Staff Augmentation
Our SMEs with deep understanding of Epic and other EPR workflows, configurations, project management with supporting day to day activities. High resolution rate with managing any SLA's defined by organization in resolving break fixes, service requests, error work queues and related support activities with our experience working with top healthcare organizations across the globe. With overall knowledge of the industry allow us to quickly fill in the gaps with top talent who get the job done right.
OUR TEAM'S EXPERIENCE COMES FROM